DESCRIPTION
The Polo is built for men who value sharp presentation without compromising on comfort. Designed with a modern tailored fit and refined detailing, it delivers a clean, elevated look that works from everyday wear to evening occasions.
Materials & Care
MODEL:
The model is wearing a size 2XL.
Weight: 80kg Height: 175cm.
SIZE & FIT GUIDE
FIT:
Tailored athletic fit — designed to enhance the chest, shoulders, and arms while maintaining a clean structured drape through the body for a sharper, more masculine silhouette without compromising everyday comfort.
LENGTH:
Modern refined length — cut to sit cleanly at the waist for effortless styling with tailored trousers, denim, or elevated casual essentials.
Most customers find The Polo fits true to size with a close, sculpted fit.
PRO TIP:
The Polo is crafted with a premium stretch cotton blend designed to naturally soften and adapt to the body over time while maintaining its refined structure. Prefer a sharper tailored fit? Stay true to size. For a slightly more relaxed luxury feel, we recommend sizing up.
CARE INSTRUCTIONS
WASHING
DRYING
FABRIC CARE
Dedicated to Prompt and Efficient Order Delivery
At surasy, we value every customer and are committed to ensuring that your orders are handled with the utmost care and delivered efficiently. Below, we outline the step-by-step journey of your purchase, from payment confirmation to final delivery.
Order Cut-Off Time:
Orders placed before 11:00 PM China Standard Time (Shanghai) are prioritized for processing on the same day. Orders placed after this time will be processed the next business day.
1. Payment Confirmation
2. Order Processing
3. Shipping Details
We deliver your goods by commercial courier.
Shipping Fees:
4. Order Tracking
For further assistance with tracking, feel free to contact us via email at any time.
5. Delivery Timeline
Shipping Method Selection:
Our system automatically selects the most appropriate shipping method based on various factors such as the platform, product size, and weight.
PO Box Restrictions:
If your shipping address includes a PO Box, our system will verify whether the selected shipping method supports delivery to PO Boxes. If delivery isn’t possible, our customer support team will contact you to provide an alternative address or assist with order cancellation.
No Additional Fees:
We charge only for product costs and shipping fees. Customers are not required to pay import duties, additional taxes, or VAT (Value Added Tax).
If you have any questions or need further assistance, please don’t hesitate to contact us. We’re always here to help!
The surasy customer service team can be reached at :
Tel : +86 136 6301 0725
E-mail : service@surasy.com
Company Address : East Room, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, No. 12 Hanqi Road, Guying Town, Huiji District, Zhengzhou City, Henan Province, China
Company Name : Zhengzhou Xiaopi Department Store Co., Ltd.
Working Time : Mon - Fri 08:00-17:00(UTC+8)
Enhanced Return & Cancellation Policy
At surasy, we strive to provide a seamless shopping experience and prioritize customer satisfaction. Below is our comprehensive return and cancellation policy, designed to ensure transparency and clarity for all customers.
Customized products are created exclusively based on the customer’s specifications provided at the time of purchase. Due to the personalized nature of these items:
No Cancellations or Returns:
Acknowledgment by Customers:
surasy is committed to customer satisfaction and offers returns or exchanges under specific conditions within 30 days of the delivery date.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Customers can choose one of the following:
Note: Store credit or exchanges may be processed faster than refunds, depending on the condition of the returned product.
Item Condition:
Return Authorization:
Documentation Requirements:
Evidence of Defects:
surasy cannot process returns for the following:
Covered by konluka:
Customer’s Responsibility:
Freight Reimbursement:
Contact Customer Service:
Provide Required Details:
Await Authorization:
Ship the Item:
Refunds:
Exchanges:
Parcels Lost in Transit:
Incorrect Address:
Return Labels:
Storage of Returned Items:
International Returns:
For all return and cancellation inquiries, please contact our customer service team at service@surasy.com.
Our team will respond to your request within 24 business hours.
By shopping with surasy, you agree to the terms outlined in this policy, ensuring a clear and smooth shopping experience for all customers.
The surasy customer service team can be reached at :
Tel : +86 136 6301 0725
Company Address : East Room, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, No. 12 Hanqi Road, Guying Town, Huiji District, Zhengzhou City, Henan Province, China
Company Name : Zhengzhou Xiaopi Department Store Co., Ltd.
Working Time : Mon - Fri 08:00-17:00(UTC+8)
