SPACIOUS MAIN COMPARTMENT - Carry everything you need for the day. The large main section is designed to comfortably fit a small tablet, power bank, wallet, and even a compact umbrella for ultimate convenience.
ERGONOMIC & BREATHABLE DESIGN - Experience superior comfort on the go. The padded mesh back panel promotes air circulation, while the wide, adjustable shoulder strap reduces pressure for comfortable all-day wear.
DURABLE OXFORD FABRIC - Built to withstand daily adventures. This bag is crafted from high-density, water-resistant Oxford cloth, protecting your belongings from splashes and ensuring long-lasting performance and durability.
CONVENIENT STRAP POUCH - Access your most-used items in seconds. The dedicated pouch on the shoulder strap is perfectly sized for your phone or cards, keeping them secure and within easy reach.
MULTI-POCKET ORGANIZATION - Keep your essentials neatly arranged and easy to find. With multiple compartments, including a front zipper pocket and side mesh holder, you can effortlessly separate your items for quick access.
SPEC
Material: Oxford Cloth
Color: Sky Blue, Dark Blue, Orange, Black, Lake Blue, Green
Size: 36cm x 20cm x 9cm (14.2 inches x 7.9 inches x 3.5 inches)
Package Includes: 1 * Outdoor Sling Crossbody Bag
Dedicated to Prompt and Efficient Order Delivery
At surasy, we value every customer and are committed to ensuring that your orders are handled with the utmost care and delivered efficiently. Below, we outline the step-by-step journey of your purchase, from payment confirmation to final delivery.
Order Cut-Off Time:
Orders placed before 11:00 PM China Standard Time (Shanghai) are prioritized for processing on the same day. Orders placed after this time will be processed the next business day.
1. Payment Confirmation
2. Order Processing
3. Shipping Details
We deliver your goods by commercial courier.
Shipping Fees:
4. Order Tracking
For further assistance with tracking, feel free to contact us via email at any time.
5. Delivery Timeline
Shipping Method Selection:
Our system automatically selects the most appropriate shipping method based on various factors such as the platform, product size, and weight.
PO Box Restrictions:
If your shipping address includes a PO Box, our system will verify whether the selected shipping method supports delivery to PO Boxes. If delivery isn’t possible, our customer support team will contact you to provide an alternative address or assist with order cancellation.
No Additional Fees:
We charge only for product costs and shipping fees. Customers are not required to pay import duties, additional taxes, or VAT (Value Added Tax).
If you have any questions or need further assistance, please don’t hesitate to contact us. We’re always here to help!
The surasy customer service team can be reached at :
Tel : +86 136 6301 0725
E-mail : service@surasy.com
Company Address : East Room, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, No. 12 Hanqi Road, Guying Town, Huiji District, Zhengzhou City, Henan Province, China
Company Name : Zhengzhou Xiaopi Department Store Co., Ltd.
Working Time : Mon - Fri 08:00-17:00(UTC+8)
Enhanced Return & Cancellation Policy
At surasy, we strive to provide a seamless shopping experience and prioritize customer satisfaction. Below is our comprehensive return and cancellation policy, designed to ensure transparency and clarity for all customers.
Customized products are created exclusively based on the customer’s specifications provided at the time of purchase. Due to the personalized nature of these items:
No Cancellations or Returns:
Acknowledgment by Customers:
surasy is committed to customer satisfaction and offers returns or exchanges under specific conditions within 30 days of the delivery date.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Customers can choose one of the following:
Note: Store credit or exchanges may be processed faster than refunds, depending on the condition of the returned product.
Item Condition:
Return Authorization:
Documentation Requirements:
Evidence of Defects:
surasy cannot process returns for the following:
Covered by konluka:
Customer’s Responsibility:
Freight Reimbursement:
Contact Customer Service:
Provide Required Details:
Await Authorization:
Ship the Item:
Refunds:
Exchanges:
Parcels Lost in Transit:
Incorrect Address:
Return Labels:
Storage of Returned Items:
International Returns:
For all return and cancellation inquiries, please contact our customer service team at service@surasy.com.
Our team will respond to your request within 24 business hours.
By shopping with surasy, you agree to the terms outlined in this policy, ensuring a clear and smooth shopping experience for all customers.
The surasy customer service team can be reached at :
Tel : +86 136 6301 0725
Company Address : East Room, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, No. 12 Hanqi Road, Guying Town, Huiji District, Zhengzhou City, Henan Province, China
Company Name : Zhengzhou Xiaopi Department Store Co., Ltd.
Working Time : Mon - Fri 08:00-17:00(UTC+8)
