The Uirway Heavy-Duty Winter Pool Pillow adds a cushioning air space beneath your winter cover to help manage seasonal ice pressure.
No complicated size menu. This product is offered in one standard option, so you can order without choosing between different pillow sizes. Suitable placement and the number of pillows required can still vary with your pool dimensions, shape and winter conditions.
Designed primarily for above-ground pool winterizing, the inflatable pillow helps create space beneath a winter cover and can assist with managing pressure as ice forms. It does not eliminate all winter damage risks.
Place the inflated pillow on the pool surface before installing the winter cover. Its air-filled structure acts as a buffer as conditions change during colder months.
The original product specifications describe 0.6 mm PVC with heat-fused seams and UV-resistant additives. Actual durability depends on installation, storage and weather conditions.
The dual Boston-style valves make inflating and deflating more convenient. The source recommends approximately 80–90% inflation; follow the instructions supplied with your product and avoid overinflation.
Use the included rope to help keep the pillow in position under your cover. The exact placement and quantity needed may depend on your pool setup.
When winter is over, deflate, clean and dry the pillow, then fold it for storage in a cool, dry place. Keep away from sharp objects and direct heat.
Dedicated to Prompt and Efficient Order Delivery
At surasy, we value every customer and are committed to ensuring that your orders are handled with the utmost care and delivered efficiently. Below, we outline the step-by-step journey of your purchase, from payment confirmation to final delivery.
Order Cut-Off Time:
Orders placed before 11:00 PM China Standard Time (Shanghai) are prioritized for processing on the same day. Orders placed after this time will be processed the next business day.
1. Payment Confirmation
2. Order Processing
3. Shipping Details
We deliver your goods by commercial courier.
Shipping Fees:
4. Order Tracking
For further assistance with tracking, feel free to contact us via email at any time.
5. Delivery Timeline
Shipping Method Selection:
Our system automatically selects the most appropriate shipping method based on various factors such as the platform, product size, and weight.
PO Box Restrictions:
If your shipping address includes a PO Box, our system will verify whether the selected shipping method supports delivery to PO Boxes. If delivery isn’t possible, our customer support team will contact you to provide an alternative address or assist with order cancellation.
No Additional Fees:
We charge only for product costs and shipping fees. Customers are not required to pay import duties, additional taxes, or VAT (Value Added Tax).
If you have any questions or need further assistance, please don’t hesitate to contact us. We’re always here to help!
The surasy customer service team can be reached at :
Tel : +86 136 6301 0725
E-mail : service@surasy.com
Company Address : East Room, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, No. 12 Hanqi Road, Guying Town, Huiji District, Zhengzhou City, Henan Province, China
Company Name : Zhengzhou Xiaopi Department Store Co., Ltd.
Working Time : Mon - Fri 08:00-17:00(UTC+8)
Enhanced Return & Cancellation Policy
At surasy, we strive to provide a seamless shopping experience and prioritize customer satisfaction. Below is our comprehensive return and cancellation policy, designed to ensure transparency and clarity for all customers.
Customized products are created exclusively based on the customer’s specifications provided at the time of purchase. Due to the personalized nature of these items:
No Cancellations or Returns:
Acknowledgment by Customers:
surasy is committed to customer satisfaction and offers returns or exchanges under specific conditions within 30 days of the delivery date.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Customers can choose one of the following:
Note: Store credit or exchanges may be processed faster than refunds, depending on the condition of the returned product.
Item Condition:
Return Authorization:
Documentation Requirements:
Evidence of Defects:
surasy cannot process returns for the following:
Covered by konluka:
Customer’s Responsibility:
Freight Reimbursement:
Contact Customer Service:
Provide Required Details:
Await Authorization:
Ship the Item:
Refunds:
Exchanges:
Parcels Lost in Transit:
Incorrect Address:
Return Labels:
Storage of Returned Items:
International Returns:
For all return and cancellation inquiries, please contact our customer service team at service@surasy.com.
Our team will respond to your request within 24 business hours.
By shopping with surasy, you agree to the terms outlined in this policy, ensuring a clear and smooth shopping experience for all customers.
The surasy customer service team can be reached at :
Tel : +86 136 6301 0725
Company Address : East Room, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, No. 12 Hanqi Road, Guying Town, Huiji District, Zhengzhou City, Henan Province, China
Company Name : Zhengzhou Xiaopi Department Store Co., Ltd.
Working Time : Mon - Fri 08:00-17:00(UTC+8)
